Further to my recent posts, I asked Govia Thameslink to update me on what efforts they were making to reduce this ongoing disruption and improve services. Passenger Services Director Stuart Cheshire, replied as follows:
A number of constituents have been asking me what action is being taken and how much longer they will have to endure the current rail disruption. The Secretary of State for Transport provided the House with further information on Tuesday, and I will summarise that for you now:
The situation with GTR services serving my constituents in NE Beds via Bedford, Arlesey, Sandy and Biggleswade remains wholly unacceptable. I have many constituents sending us live information and records of their weeks – it is un untenable situation.
The Office for Rail Regulation have now formally launched their Independent Inquiry into the recent and widespread timetable disruption suffered on the railway and published the Inquiry Terms of Reference. The inquiry is being led by ORR’s Chair, Professor Stephen Glaister.
As rail disruption enters its third week, following the introduction of the new Railplan2020 timetables, Alistair Burt, MP for North East Bedfordshire is furious at the limited services being offered to constituents.